Future focused accompaniment for positive lasting change
The word ‘coach’ is used for many different things,
in many different ways.
As an accredited ICF coach, coaching for me is defined as a collaborative partnership between a coach and a willing participant.
It can be proposed on an individual or collective basis and really offers the client an opportunity for personal and professional development. It’s a non-judgmental process, which means that a coaching session should be an advice-free zone.
It should work as a catalyst for someone to find their own future focused solutions. I’ve added ‘international’ to my form of coaching because I can propose sessions in English as well as French and my intercultural knowledge informs the individual and team coaching sessions I propose.
How it works
We discuss the problem you need to solve and I listen carefully to understand. After gathering as much relevant info as possible I propose a customised solution.
It’s essential that both management and participants are committed to making positive changes, so a tri-partite agreement is put in place to ensure that objectives, the definition of success and the best on-going support are agreed and understood by all parties.
The programme is adapted to your needs and also to how many objectives you set for yourself, your manager or your team.
Once the programme is complete, participants give clear feedback. They will also define how and when they will follow their own development. This will be measured and discussed in follow up coaching sessions.
Once follow up coaching sessions are complete, participants and management are interviewed to assess the impact of the programme on individual / team behaviour and ultimately business development.
The process of expanding internationally, can be very disruptive for teams in every part of the company. There can be resistance to change – to the road ahead, the environment, behavioural change, new values or identity. That’s why, as a manager, being accompanied in these key moments allows you more chance of success. Kay proposes high quality and relevant coaching. Her absolute respect for confidentiality allowed us to work with confidence and in depth on difficult subjects. I discovered during the coaching that there was a lot of emotion in my management style. I was able to step back and implement more pragmatic strategies to serve my goal: to ensure that teams understood my vision and collaborated positively. Her coaching does not impose anything but is about proposing different ways of thinking. A sensitive role, but very well fulfilled by Kay. Thanks to her, I was able to work on my role as a “leader” in an international group and developed more serenity and self-confidence.
Valérie Rénault-Hoarau Directeur Général Delta Dore (2008 – 2018)